Support

For product bugs, archive failures, and licence-delivery problems, open a ticket in the project’s support tracker:

Open support tracker

Do not include card details, payment credentials, API keys, or your complete licence key in a public ticket.

Payments and refunds

For transaction-specific payment help or a refund, use the support link included in your Stripe or Link receipt. Stripe provides transaction-level support for purchases processed through Managed Payments.

Before opening a ticket

• Include the extension version and browser version.
• Describe the error without posting private media or account credentials.
• For failed archives, include the HTTP status and PDS hostname if available.